Frequently Asked Questions


Polos, Quarter Zips, T-Shirts, Hoodies, & Sweatshirts

To maintain the quality and longevity of your printed, transferred or embroidered garments, please follow these care instructions: Wash the items inside out using cold water on the gentle cycle, except for heavily soiled pieces. Avoid ironing over the printed or embroidered areas. For drying, use a low heat setting in the tumble dryer, or better yet, lay the items flat and air dry. Please refrain from dry cleaning, as it may damage the prints and embroidery. By adhering to these guidelines, you can ensure that your apparel stays in excellent condition for a long time.


Undoubtedly, the optimal method for cleaning a custom hat is through gentle hand washing. Although this may not be feasible for everyone, other approaches could yield less satisfactory outcomes. Follow these essential steps: pre-treat any soiled spots with a stain remover spray, soak the hat in warm water with mild detergent for half an hour, delicately scrub with a soft brush until clean, and finally, air dry the hat on a rounded form, such as an upside-down bowl. By adhering to these guidelines, you can effectively preserve the quality and appearance of your cherished custom hat.

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